Privacy Policy

1. Information We Collect

We collect information you provide when creating an account (name, email, date of birth), identity verification documents (government ID, selfie), and transaction data. We also collect technical data such as IP address, device information, and usage patterns.

2. How We Use Your Information

• To verify your identity and comply with KYC/AML regulations
• To process transactions and withdrawals
• To detect and prevent fraud and security threats
• To send transaction confirmations and important account notifications
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with identity verification partners, payment processors, and regulatory authorities as required by law. All third-party processors are GDPR-compliant where applicable.

4. Data Security

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain strict access controls and conduct regular security audits. In the event of a data breach that affects your rights, we will notify you within 72 hours.

5. Data Retention

We retain transaction records and identity documents for a minimum of 5 years to comply with financial regulations. You may request deletion of marketing preferences and non-essential account data at any time.

6. Your Rights (GDPR)

If you are located in the EEA or UK, you have the right to access, rectify, erase, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us at privacy@feedspot.io.

7. Cookies

We use essential cookies for session management and security. We do not use advertising or tracking cookies. You may disable non-essential cookies in your browser settings without affecting core functionality.

8. Contact

For privacy enquiries: privacy@feedspot.io